FAQs & Troubleshooting
Latest |
88 Results
- 113/03/2024Uninstall the drivers. (macOS 13 or greater)
- 214/02/2024Turn the Toner Save Mode on or off.
- 313/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 412/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 521/06/2023Delete print jobs from the print queue.
- 619/05/2023I cannot print from my computer via USB.
- 726/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 826/04/2023Change the printer driver settings (Windows / macOS)
- 926/04/2023Open the Status Monitor
- 1019/04/2023The printer status is Offline or Paused.
- 1115/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1215/02/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 1311/01/2023Can I use non-Brother or third party supplies with the Brother machine?
- 1411/01/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 1526/12/2022How to identify your Operating System (OS).
- 1615/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 1716/08/2022What is the difference between the toner cartridge and the drum unit?
- 1816/08/2022A blank page is fed from my Brother machine even though I didn't try to print or copy documents.
- 1916/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2028/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 2115/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2212/05/2022Uninstall the Brother Software and Drivers (Windows)
- 2312/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2428/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 2528/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 2611/11/2021Open the Control Panel (For Windows)
- 2714/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 2827/07/2020Cannot print after a Windows 10 update (June 2020)
- 2909/07/2020What driver package format is supported by my Linux distribution?
- 3001/07/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 3109/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 3204/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 3304/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 3428/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 3501/11/2019Can I print from or scan to an iPhone, iPod Touch or iPad?
- 3630/10/2019Large characters are printed incorrectly. (Linux)
- 3730/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 3829/10/2019To install the printer driver easily using a tool. (Linux)
- 3927/09/2019Replace Toner
- 4013/06/2019Uninstall printer drivers (Linux)
- 4128/03/2019Check the firmware version.
- 4201/02/2019Print command (cupswrapper). (Linux)
- 4325/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 4425/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 4525/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 4625/01/2019I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux)
- 4719/10/2018The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 4812/06/2018Cancel print jobs using the printer control panel.
- 4915/03/2018What do the LED indications mean?
- 5010/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)