FAQs & Troubleshooting
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Latest |
87 Results
- 128/07/2022Install the built-in drivers (For Windows 8 or later)
- 228/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 315/06/2022Open the Status Monitor
- 415/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 512/05/2022Uninstall the drivers. (Mac OS X 10.6 or greater)
- 612/05/2022Turn the Toner Save Mode on or off.
- 712/05/2022Uninstall the Brother Software and Drivers (Windows)
- 812/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 914/04/2022I cannot print from my computer via USB.
- 1014/04/2022The printer status is Offline or Paused.
- 1128/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1228/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 1311/11/2021Open the Control Panel (For Windows)
- 1414/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 1514/10/2021I get the "Filter "brlpdwrapperXXXXX" for printer "XXXXX" not available: No such file or directory" error on Gentoo (Linux)
- 1605/08/2021I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 1714/07/2021Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1821/01/2021How to identify your Operating System (OS).
- 1927/07/2020Cannot print after a Windows 10 update (June 2020)
- 2009/07/2020What driver package format is supported by my Linux distribution?
- 2101/07/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 2209/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 2304/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 2404/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 2528/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 2601/11/2019Can I print from or scan to an iPhone, iPod Touch or iPad?
- 2730/10/2019Large characters are printed incorrectly. (Linux)
- 2830/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 2929/10/2019To install the printer driver easily using a tool. (Linux)
- 3027/09/2019Replace Toner
- 3113/06/2019Uninstall printer drivers (Linux)
- 3228/03/2019Check the firmware version.
- 3301/02/2019Print command (cupswrapper). (Linux)
- 3425/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 3525/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 3625/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 3725/01/2019I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux)
- 3819/10/2018The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 3929/08/2018Change the printer driver settings (Windows / macOS)
- 4012/06/2018Cancel print jobs using the printer control panel.
- 4115/03/2018What do the LED indications mean?
- 4210/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4328/02/2017When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 4408/12/2016Can I use non-Brother or third party supplies with the Brother machine?
- 4523/11/2016I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 4619/05/2016Delete print jobs from the print queue.
- 4722/04/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 4826/02/2016A message appears informing to "The optical photoconductor needs to be replaced. / The paper tray is almost empty. " on my Macintosh.
- 4921/01/2016Windows 10 Support Information
- 5016/11/2015Windows driver installation does not start automatically.