FAQs & Troubleshooting
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Popular |
91 Results
- 1Replace Toner
- 2Jam Inside
- 3Replace Drum
- 4What do the LED indications mean?
- 5How to identify your Operating System (OS).
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7"Offline" appears on the Status Monitor.
- 8Cover is Open
- 9Clean the Drum Unit.
- 10The printer status is Offline or Paused.
- 11No Toner
- 12Print Unable or Print Unable XX
- 13Cartridge Error
- 14No Paper
- 15Toner Low
- 16Service Call
- 17I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 18The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 19What is Toner Continue Mode?
- 20Wrong Paper Type
- 21Out of Memory
- 22The Error LED is still on or flashing after I replace the drum unit with a new one.
- 23Drum !
- 24Jam Tray
- 25Turn the Toner Save Mode on or off.
- 26Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 27Clean the corona wire of the drum unit.
- 28Can I print from or scan to an iPhone, iPod Touch or iPad?
- 29I cannot print from my computer via USB.
- 30Drum End Soon
- 31What is the difference between the toner cartridge and the drum unit?
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33Can I use non-Brother or third party supplies with the Brother machine?
- 34What is the recommended paper?
- 35What driver package format is supported by my Linux distribution?
- 36Can I print from or scan to an Android™ Smartphone?
- 37The printer is not printing or prints unexpectedly.
- 38Change the printer driver settings (Windows / macOS)
- 39I'm having a problem with the print quality.
- 40Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 41My Brother machine turns off automatically or earlier than before.
- 42My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 43Check the firmware version.
- 44Delete print jobs from the print queue.
- 45When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 46Print command (cupswrapper). (Linux)
- 47Cancel print jobs using the printer control panel.
- 48The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 49Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 50I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
