FAQs & Troubleshooting
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88 Results
- 51Drum End Soon
- 52Cancel print jobs using the printer control panel.
- 53Uninstall the Brother Software and Drivers (Windows)
- 54To install the printer driver easily using a tool. (Linux)
- 55Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 56My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 57The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 58Check the firmware version.
- 59Open the Control Panel (For Windows)
- 60Install the built-in drivers (For Windows 8 and Windows 10)
- 61Uninstall the drivers. (macOS 13 or greater)
- 62I cannot install the driver when using the Driver Install Tool. (Linux)
- 63A blank page is fed from my Brother machine even though I didn't try to print or copy documents.
- 64The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 65Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 66When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 67The downloaded driver's name is different from my machine's name. (Linux)
- 68Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 69I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 70Uninstall printer drivers (Linux)
- 71A message appears informing to "The optical photoconductor needs to be replaced. / The paper tray is almost empty. " on my Macintosh.
- 72The top cover of my Brother machine becomes hot.
- 73I can see some steam or moisture from the vents when printing.
- 74When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 75I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 76Where can I download Brother iPrint&Scan application for Mac?
- 77I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 78Large characters are printed incorrectly. (Linux)
- 79The driver installation finished successfully but I cannot print. (Linux)
- 80Windows 10 Support Information
- 81Windows driver installation does not start automatically.
- 82A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 83Cannot print after a Windows 10 update (June 2020)
- 84Print command (cupswrapper). (Linux)
- 85I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 86I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux)
- 87I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 88I am unable to print from a client PC to a printer on a print server. (Linux)