FAQs & Troubleshooting
Latest |
241 Results
- 109/10/2024Cannot lower the embroidery foot with the presser foot lever.
- 209/10/2024Upper thread breaks.
- 309/10/2024Fabric puckers
- 409/10/2024Tips for sewing lightweight (thin) fabrics
- 501/10/2024Incorrect thread tension
- 611/09/2024"The pockets are full." message appears on the LCD. What does it mean?
- 710/09/2024"Use the presser foot lifter button to raise the presser foot." message appears on the LCD. What does it mean?
- 830/08/2024List of Error Messages for Artspira app (M#######/E#####)
- 927/08/2024For better results when sewing stretch fabrics
- 1012/07/2024"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 1112/07/2024Combination of fabric, thread and needle
- 1212/07/2024"The "Start/Stop" button does not operate with the foot controller attached. Remove the foot controller." appears on the LCD.
- 1312/07/2024"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 1412/07/2024"Attach the embroidery frame." message appears on the LCD. What does it mean?
- 1512/03/2024Stitches are skipped
- 1608/03/2024What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 1708/03/2024What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 1829/02/2024What is Artspira+?
- 1929/02/2024Introducing the Brother Artspira application
- 2006/02/2024I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 2102/02/2024How to connect your machine and transfer data to Artspira
- 2202/02/2024Tutorial videos on how to use the machine [Video instructions]
- 2323/01/2024How to set up the wireless network connection with the wizard on the machine
- 2419/12/2023How to embroider an appliqué pattern [Video instructions]
- 2506/12/2023E92001 appears on the Artspira app screen.
- 2613/10/2023Introducing Brother My Design Snap application
- 2713/10/2023Introducing Brother My Stitch Monitor application
- 2812/10/2023Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 2929/09/2023The App shows the message "No Supported Machines Found".
- 3028/08/2023E96001 appears on the Artspira app screen.
- 3128/08/2023M5613201 appears on the Artspira app screen.
- 3228/08/2023M5612301 appears on the Artspira app screen.
- 3328/08/2023M4345001 appears on the Artspira app screen.
- 3410/08/2023How do I clean the race?
- 3523/06/2023M1332002 appears on the Artspira app screen.
- 3624/05/2023How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 3718/05/2023Machine does not start to sew.
- 3817/05/2023How do I remove or attach the presser foot holder?
- 3915/05/2023Basic procedure to sew stitches
- 4002/05/2023Where do I put the oil in my machine?
- 4124/01/2023"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 4224/01/2023"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 4318/01/2023"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 4416/12/2022How to use the Ruler Foot for High Shank (Optional accessory : SA218 / F088 / F088AP) [Video instructions]
- 4516/12/2022How to use the Spanish Hemstitch Attachment (Optional accessory : SA220 / F090 / F090AP) [Video instructions]
- 4630/11/2022How to Change Embroidering Order (My Connection) [Video]
- 4726/09/2022Data cannot be saved to a USB flash drive
- 4826/09/2022Data cannot be saved to the machine
- 4926/09/2022The pattern transferred from the Artspira app does not appear on the screen of the machine
- 5026/09/2022After selecting data, "Downloading" is displayed and the screen does not change to the next screen