FAQs & Troubleshooting
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327 Results
- 1Mat and Material Combinations
- 2Mat and Cutting Blade Combinations
- 3List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 4Adjusting the Blade Extension
- 5List of Error Messages for CanvasWorkspace (Others)
- 6How to register Your Machine with CanvasWorkspace
- 7The machine is turned off (Auto Shut Down).
- 8About Blade Extension, Cutting Pressure and Mat
- 9The mat is fed in at an angle and is not fed during cutting / drawing.
- 10Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 11ErrS90 appears on the computer screen.
- 12How to use Enhanced Image Tracing function. [Video]
- 13Can I transfer the data created from my computer or tablet to my ScanNCut machine directly?
- 14The material to be cut/drawn or original to be scanned peels off during cutting/scanning.
- 15How to Use the Printable Sticker Function on CanvasWorkspace for PC [Video]
- 16When I created a cutting data scanning my illustration, some areas were not converted to the cutting lines.
- 17Can I create the cutting data for ScanNCut from the image data?
- 18The mat or the material catches on a feed roller when the mat is being inserted.
- 19If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 20Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 21Instructions for “Fit to Path” Function on CanvasWorkspace (Windows/Mac)
- 22ErrS02 appears on the computer screen.
- 23E12004 appears on the computer screen.
- 24The WLAN Automatic Update Function does not work correctly. What should I do?
- 2524inch Scanning Function [Video]
- 26How do I Scan for Cutting (Direct Cut) ?
- 27There are deep cuts completely through the mat.
- 28List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 29E92002 appears on the computer screen.
- 30How to create an account for CanvasWorkspace
- 31Enhanced Image Tracing : Editing/Adjusting the Tracing Area. [Video]
- 32How do I recall a saved data from the machine's memory or USB flash drive?
- 33Replacement Criteria
- 34The mat or the material catches on a feed roller during cutting/drawing.
- 35What should I do if I forgot my password for CanvasWorkspace?
- 36Can different types of material be attached to the same mat for cutting?
- 37How to Use the Enhanced Image Tracing on CanvasWorkspace for PC [Video]
- 38List of Error Messages
- 39Instructions for sending patterns created in CanvasWorkspace to the cutting machine for cutting or drawing.
- 40What are the differences between "CanvasWorkspace (Web)" and "CanvasWorkspace"?
- 41How to hide the adjustment lines and view the tracing area on Enhanced Image Tracing function. [Video]
- 42"Connection Fail : Err-04" appears on the LCD Display Screen. What does it mean?
- 43I cannot transfer the created/edited data to CanvasWorkspace (Web) or the machine wirelessly. What should I do?
- 44How to reset the network settings to the factory settings
- 45"Patterns may overlap since seam allowance is set to large on the machine." message appearing on the LCD. What does it mean?
- 46How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 47Advanced Functions and Optional Accessories [Video instructions]
- 48What should I do if the scanned and cut positions are misaligned?
- 49How to connect my machine to a wireless network using the Setup Wizard
- 50How do I Create the Cutting Data (Scan to Cut Data) [Video]