FAQs & Troubleshooting
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69 Results
- 1How do I thread the needle. [Video instructions]
- 2How to set up the cap frame driver. [Video instructions]
- 3Embroidery
- 4When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 5Fabric and Thread
- 6"Preventive maintenance is recommended" appears on the LCD.
- 7How do I thread my machine (Threading the upper thread). [Video instructions]
- 8"Needle threader error." appears on the LCD.
- 9"Too many colours." appears on the LCD.
- 10Why won't the machine pick up the bobbin thread?
- 11Recommendation accessories
- 12When I sew an embroidery pattern exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the PR series?
- 13There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 14How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 15Maintenance (Cleaning the bobbin case)
- 16"The USB media was changed. Do not change the USB media while it is being read." appears on the LCD.
- 17"Not enough space. Delete some patterns or use a different USB media." appears on the LCD.
- 18"Change to the big frame." appears on the LCD.
- 19Fabric/stabilizer compatibility chart
- 20What is the Switch Spool function and how do I use it?
- 21"USB media error." appears on the LCD.
- 22"The USB media is write-protected so the data cannot be saved. Cancel the write-protection before trying to save the data." appears on the LCD.
- 23"Pattern will not fit. Please delete another pattern." appears on the LCD.
- 24"Area over." appears on the LCD.
- 25"Needle threader is in threading position." appears on the LCD.
- 26"Unknown data format." appears on the LCD.
- 27"Maximum number of patterns have been combined." appears on the LCD.
- 28"There is no embroidery card in the card slot. Insert an embroidery card." appears on the LCD.
- 29"Picker error." appears on the LCD.
- 30"Needle bar case home position error." appears on the LCD.
- 31"Needle case motor has been locked." appears on the LCD.
- 32"Needle bar case position error." appears on the LCD.
- 33Place a spool of thread on a spool pin
- 34I tried to update the machine with USB media and pushed "USB HOST". But the screen didn't change for more than 5 minutes and I still can't upgrade it.
- 35How to set up the cap frame. [Video instructions]
- 36Maintenance (Oiling the machine)
- 37How do I create a space between characters?
- 38"USB media is not loaded. Load USB media." appears on the LCD.
- 39"The USB media is write-protected so the data cannot be deleted. Cancel the write-protection before trying to delete the data." appears on the LCD.
- 40"Delete error." appears on the LCD.
- 41"Impossible to reserve this needle." appears on the LCD.
- 42"The thread number is invalid." appears on the LCD.
- 43"Impossible to set the start & the end points." appears on the LCD.
- 44"Impossible to add anymore characters." appears on the LCD.
- 45"This file cannot be used." appears on the LCD.
- 46"The selected embroidery pattern exceeds size of the frame." appears on the LCD.
- 47"Characters cannot be aligned." appears on the LCD.
- 48"Pattern is too large." appears on the LCD.
- 49"This pattern contains too much data to be stored." appears on the LCD.
- 50"This embroidery card cannot be used." appears on the LCD.