FAQs & Troubleshooting
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34 Results
- 101/11/2019Can I print from or scan to an iPhone, iPod Touch or iPad?
- 223/01/2019"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 319/10/2018The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 413/10/2015Do I need a telephone line to send and receive faxes with my Brother machine?
- 524/09/2015How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 624/09/2015Why can't I copy or send? All the keys just beep 3 times.
- 724/09/2015Can I connect my External Answering Device in another room and still receive faxes?
- 824/09/2015Vertical streaks appear in my copies.
- 911/09/2015What does "NG" on the Transmission Verification Report mean?
- 1030/09/2014How can I clear the "PAPER JAM" error message?
- 1122/09/2014How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 1219/09/2014Can I print a report that will show a listing of faxes I sent and received?
- 1317/09/2014Why are my sent faxes always received with a black vertical line down the page?
- 1416/09/2014How do I program the date and time?
- 1516/09/2014I am experiencing problems sending a fax, what can I do?
- 1610/09/2014How do I print the received faxes that are stored in memory? (Message Store)
- 1730/01/2014How can I confirm that the FAX was sent correctly?
- 1816/03/2012Can I print from or scan to an Android™ Smartphone?
- 1916/03/2012My Brother machine has no power.
- 2007/07/2009My FAX/MFC will not Dial. Why?
- 2130/01/2009How do I know which answer mode to select?
- 2220/02/2006Whenever anyone attempts to leave a message, all they hear are funny sounds and eventually a high pitched squeal.
- 2320/02/2006I have a telephone answering device (TAD) on the same line as my FAX. Is it necessary to record a 5 second pause before my outgoing message begins?
- 2420/02/2006Can an External Answering Device(TAD) be used instead of the built-in one?
- 2520/02/2006I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 2620/02/2006How do I set up an answering machine (TAD) to work on the same line as the fax?
- 2720/02/2006I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's not a fax call?
- 2820/02/2006What does it mean if the fax machine rings its pseudo-ring (F/T RING TIME) and it is not a voice call?
- 2920/02/2006What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 3010/01/2006How do I improve the copy or fax quality?
- 3105/01/2006When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 3205/01/2006Can I reduce the size of a received fax on this machine?
- 3305/01/2006While I'm scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY".
- 3421/01/2005How does the "FAX/TEL" Mode work?