FAQs & Troubleshooting
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78 Results
- 1Why does my machine display "Awaiting Redial"?
- 2The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 3Replace the drum unit.
- 4"Paper Jam Inside" error appears on the LCD. What should I do?
- 5Why doesn't the machine answer when receiving a call?
- 6Can I confirm that the FAX was sent correctly?
- 7My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 8"Paper Jam Tray" error appears on the LCD. What should I do?
- 9Stop my Brother machine from automatically redialing a busy number.
- 10Can I set my Brother machine to forward the faxes I receive to another location?
- 11How do I clean white or black spots on printed documents?
- 12Can I reduce the size of a received fax on this machine?
- 13My FAX/MFC will not Dial. Why?
- 14I am experiencing problems receiving faxes. What can I do?
- 15What is the recommended paper specification for use on my machine?
- 16How can I forward a fax to another fax machine when the FAX/MFC has a mechanical problem?
- 17How do I clean the corona wire?
- 18"Unable to..." message appearing on the LCD. What does it mean and how do I clear it?
- 19Verify if the Brother machine has a dial tone
- 20What is Distinctive Ring and how do I program it?
- 21What can happen if the wrong paper is used in your machine.
- 22Change the quality of the faxes I send (Fax Resolution).
- 23I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
- 24"Paper Jam Rear" error appears on the LCD. What should I do?
- 25When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 26Replace the toner cartridge
- 27My Brother machine misfeeds paper.
- 28Do I need a telephone line to send and receive faxes with my Brother machine?
- 29How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 30How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)
- 31How do I print the received faxes that are stored in memory? (Fax Storage)
- 32Can I use non-Brother or third party supplies with the Brother machine?
- 33Delete the faxes stored in my Brother machine's memory.
- 34I can receive a fax, but cannot receive a call.
- 35The paper is skewed when it's printed.
- 36How do I set up a group for broadcasting faxes?
- 37Change Drum Soon
- 38ControlCenter3 displays a blank screen at startup (Windows)
- 39I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 40I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 41How can I program my Brother machine's electronic cover page?
- 42How do I set up an answering machine (TAD) to work on the same line as my Brother machine?
- 43How do I clean the scanner glass?
- 44How do I check if the FAX/MFC has faxes in its memory.
- 45Print a report that will show a listing of faxes I sent and received
- 46How do I program the date and time?
- 47What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 48What is the difference between the toner cartridge and the drum unit?
- 49Is my Brother machine compatible with third party print servers?
- 50The back cover is securely closed, however the message "Back Cover Open" is displayed on the LCD. How do I clear this message?
