FAQs & Troubleshooting
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Popular |
65 Results
- 1The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 2Change the image settings. (Using DSmobileCapture)
- 3I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5Duplex scanning cannot be performed.
- 6Change the paper settings. (Using DSmobileCapture)
- 7The scan speed is too slow.
- 8Operation system return error
- 9My scanned images have black lines running through them, blank spaces, or are just overall bad quality.
- 10I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
- 11Can I crop the edge of documents scanned using the carrier sheet? (Macintosh)
- 12Loading the Carrier Sheet.
- 13Cannot find the scanner (Error Code 2019: Initialization Failed)
- 14My scanner is connected but it will not feed my document or do anything else.
- 15Bleed-through is seen in the scanned image.
- 16My scanner does not turn on.
- 17I do not have or lost the black and white calibration sheet.
- 18How to identify your Operating System (OS).
- 19The scanned image is skewed.
- 20My scanned image is missing.
- 21I cannot install Brother drivers on Debian 10 (Linux)
- 22Can I crop the edge of documents scanned using the Carrier Sheet? (Windows)
- 23OCR feature does not work.
- 24The scan quality is poor.
- 25My scanner gets warm.
- 26Paper suitable for scanning
- 27The file size is too large.
- 28How to scan a document from a Windows application?
- 29What driver package format is supported by my Linux distribution?
- 30Which DS scanners support the WIA, ICA, TWAIN and SANE scanning interfaces?
- 31Install PaperPort™ 12SE onto Windows 10.
- 32I cannot install the scanner drivers.
- 33Colours in the scanned image are dark.
- 34Download a file from the "Downloads" section and save it to Windows 8 computer.
- 35When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
- 36Can I print from or scan to an iPhone, iPod Touch or iPad?
- 37Uninstall the scanner drivers (OS X 10.10 or greater).
- 38Uninstall Scan-key-tool. (Linux)
- 39I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 40Command List of brscan. (Linux)
- 41Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 42Uninstall the Button Manager (Windows).
- 43Check the firmware version.
- 44Driver busy
- 45Calibration failed. Please reboot the machine.
- 46Can I print from or scan to an Android™ Smartphone?
- 47How to scan a document from a Windows application?
- 48I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 49Install Presto!® BizCard® onto Windows 10.
- 50My computer does not recognize the scanner when it is connected via the USB cable.
