FAQs & Troubleshooting
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176 Results
- 1Replace Drum
- 2(Video) Load A4/Letter paper
- 3Jam Tray (With Video Instructions)
- 4The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 5(Video) Replace Toner
- 6Jam Rear (With Video Instructions)
- 7(Video) Connect telephone line and power cords
- 8The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 9Jam Inside (With Video Instructions)
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 11Print on envelopes, labels, or thick paper from the manual feed slot.
- 12Turn the Toner Save Mode on or off.
- 13What driver package format is supported by my Linux distribution?
- 14(Video) Unpack your Brother machine
- 15I cannot find some option in the Printing preferences. (For Windows)
- 16I cannot install Brother drivers on Debian 10 (Linux)
- 17(Video) Load an Envelope (Manual Feed Slot)
- 18"Offline" appears on the Status Monitor.
- 19How to identify your Operating System (OS).
- 20Can I print from or scan to an iPhone, iPod Touch or iPad?
- 21Drum !
- 22Ghost
- 23Image skewed
- 24What kind of envelopes and labels are recommended for printing?
- 252-sided Disable or 2-sided Disabled
- 26Manual Feed
- 27White lines, bands or ribbing across the page
- 28What can happen if the wrong paper is used in your machine.
- 29I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 30When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 31(Video) Set up your Brother machine
- 32(Video) Update the Driver or Firmware for your Brother machine
- 33Change the printer driver settings (Windows / macOS)
- 34Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 35Scan a document in OS X 10.8 / macOS 10.12 - 10.15.
- 36Hollow print
- 37I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 38I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 39When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 40Combine multiple scanned documents into a single file with PaperPort™
- 41Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 42I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 43What is Toner Continue Mode?
- 44Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows)
- 45Can I print from or scan to an Android™ Smartphone?
- 46Print on both sides of paper or a booklet automatically
- 47Toner Low or Prepare New Toner Cartridge
- 48Curled or wavy
- 49Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 50When copying one side of a two-sided document, the printed copy shows both sides of the document.