FAQs & Troubleshooting
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256 Results
- 1Print using only the black ink cartridge when the Colour cartridges have run out.
- 2(Video) Load A4/Letter paper
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5Replace Ink
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 10Can I print from and scan to iPhone, iPod Touch and iPad?
- 11Wrong Paper / Paper Size Mismatch
- 12Cover is Open
- 13No Paper Fed
- 14Document Jam
- 15Low Temperature
- 16Out of Memory
- 17(Video) Set up your Brother machine
- 18(Video) Connect telephone line and power cords
- 19Install Inbox Ink
- 20(Video) Update the Driver or Firmware for your Brother machine
- 21Wrong Ink Colour
- 22Unable to Print 7X
- 23Unable to Print 5X
- 24Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 25The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 26I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 27(Video) Install Ink Cartridges
- 28Load paper in the paper tray
- 29Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 30Unable to Scan AX
- 31Can I print from or scan to Android™ mobile device?
- 32The printer status is Offline or Paused.
- 33Ink Low
- 34Wireless setup is requesting a WPS PIN to complete the setup
- 35Sleep
- 36Unable to Print XX
- 37I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 38(Video) Unpack your Brother machine
- 39Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 40Paper Jam
- 41Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 42What is Brother iPrint&Scan?
- 43Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 44My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 45I cannot print using my Brother machine on a wireless network (Mac)
- 46Paper tray not detected/ Paper tray #2 not detected
- 47A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 48Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
- 49Load photo paper
- 50Unable to Print 3X