FAQs & Troubleshooting
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DCP-J785DW
255 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
What is Brother iPrint&Scan?
4.
Print using only the black ink cartridge when the Colour cartridges have run out.
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
(Video) Install Ink Cartridges
7.
(Video) Set up your Brother machine
8.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
9.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
10.
Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
11.
When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
12.
Replace Ink
13.
(Video) Update the Driver or Firmware for your Brother machine
14.
Can I print from or scan to Android™ mobile device?
15.
(Video) Unpack your Brother machine
16.
(Video) Load an Envelope (Manual Feed Slot)
17.
The printer status is Offline or Paused.
18.
Load envelopes
19.
My Brother machine could not be found over the network when I installed drivers on my computer.
20.
What driver package format is supported by my Linux distribution?
21.
Cannot print after a Windows 10 update (June 2020)
22.
I cannot print using my Brother machine on a wireless network (Mac)
23.
Load paper in the paper tray
24.
No Ink Cartridge
25.
Ink Low
26.
Cannot Detect
27.
I cannot find some options in the Print dialogue box (macOS 11 or later)
28.
Printing / Scanning with a mobile device
29.
Can I print from and scan to iPhone, iPod Touch and iPad?
30.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.