FAQs & Troubleshooting
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268 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Load paper in the paper tray
- 3Scan and save a document in PDF format (Scan to File)
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 6Can I print from or scan to Android™ Smartphone?
- 7Paper Jam
- 8Replace Ink
- 9What is Brother iPrint&Scan?
- 10Can I print from and scan to iPhone, iPod Touch and iPad?
- 11The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 12The printer status is Offline or Paused.
- 13I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 14Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 15One or more of my colours are not printing (blank). What can I do?
- 16I cannot print using my Brother machine on a wireless network (Mac)
- 17No Paper Fed
- 18I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 19Print using only the black ink cartridge when the colour cartridges have run out
- 20Cannot print after a Windows 10 update (June 2020)
- 21Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 22Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 23Change the printer driver settings (Windows / macOS)
- 24Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 25Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 26Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 27I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
- 28How do I load envelopes into my machine?
- 29I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 30I cannot print using my Brother machine on a wireless network (Windows)
- 31When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33Delete print jobs from the print queue.
- 34Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 35Print a web page from iPrint&Scan when using an Android™ mobile device.
- 36Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 37Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
- 38Where can I find the ink cartridges for my new Brother machine?
- 39I cannot scan via USB. (Mac OS X)
- 40Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 41Cover is Open
- 42I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 43Can third party ink be used to refill the ink cartridges?
- 44When selecting greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the greyscale image?
- 45I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 46In Windows®, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 47What is the BRAdmin Professional software used for?
- 48Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 49Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
- 50Open the Control Panel (For Windows)