DCP-9042CDN
FAQs & Troubleshooting |
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- 119/04/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 221/10/2022When I scan a document using ControlCenter, the scanned file size is too big.
- 328/07/2022Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 421/01/2021ControlCenter3 displays a blank screen at startup (Windows)
- 504/06/2019Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 610/05/2016When I scan a document to a PDF file using ControlCenter3, the file size of the PDF is too big. How can I reduce the file size?
- 713/10/2015I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 813/10/2015When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 908/05/2013A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 1022/07/2008When I scan the document using ScanSoft™ PaperPort™ 11 SE , the bottom of the document is cut off.