1. 19/04/2023

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

2. 21/10/2022

When I scan a document using ControlCenter, the scanned file size is too big.

3. 28/07/2022

Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?

4. 21/01/2021

ControlCenter3 displays a blank screen at startup (Windows)

5. 04/06/2019

Scanned documents are black when I view them in Brother Image Viewer (Android™)

6. 10/05/2016

When I scan a document to a PDF file using ControlCenter3, the file size of the PDF is too big. How can I reduce the file size?

7. 13/10/2015

I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

8. 13/10/2015

When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).

9. 08/05/2013

A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.

10. 22/07/2008

When I scan the document using ScanSoft™ PaperPort™ 11 SE , the bottom of the document is cut off.