FAQs & Troubleshooting
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113 Results
- 1My Brother machine could not be found over the network when I installed drivers on my computer.
- 2How can I use my NFC-enabled mobile device with the Brother NFC-enabled machine?
- 3The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
- 4What is Brother iPrint&Scan?
- 5What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 6Configuring frequently-used scan settings on your Brother machine.
- 7Out of Memory
- 8Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11Replace Pick up roller
- 12Can I print from and scan to iPhone, iPod Touch and iPad?
- 13What is the default password for my Brother machine?
- 14Wireless setup is requesting a WPS PIN to complete the setup
- 15(Video) Update the Driver or Firmware for your Brother machine
- 16Wireless LAN Error Codes
- 17The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 18Where can I download Brother iPrint&Scan application for Mac?
- 19Your Scanner cannot be detected on the Network during Installation
- 20Configuring frequently-used scan settings on your computer.
- 21When viewing the scanned documents on my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
- 22"Multifeed detection" or "Multifeed Detection Error"
- 23Duplex (two-sided) scan
- 24Unable to Scan XX
- 25Can I print from or scan to Android™ Smartphone?
- 26Document Jam
- 27If you want to check that your Network Devices are working correctly
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 30The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 31Enable the Brother machine's network interface.
- 32Check the firmware version.
- 33The LCD displays an error code when I use the Web icon (Brother Web Connect).
- 34I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 35Scan multiple pages into one file instead of each scan being saved as a separate file.
- 36Clean the roller
- 37Unusable Device
- 38Install BRAdmin Professional 3
- 39Set up your Brother machine on a wireless network.
- 40My Brother machine is unresponsive.
- 41When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 42Cannot scan a long document.
- 43Replace Reverse Roller
- 44The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 45Uninstall the Brother Software and Drivers (Windows)
- 46When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 47Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 48Your Brother Machine Cannot Scan over the Network
- 49Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 50Reset the Scheduled maintenance counter