Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)

Can I print from and scan to iPhone, iPod Touch and iPad?

Replace Parts

Configuring frequently-used scan settings on your Brother machine.

My Brother machine could not be found over the network when I installed drivers on my PC.

Can I print from or scan to Android™ Smartphone?

Easy Scan to E-mail

Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.

When viewing the scanned documents on my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.

Replace Roller

"This app is preventing shutdown" and "Brother Help" messages appear and computer does not shutdown (Windows 10)

Enable the Brother machine's network interface.

Scanned documents are black when I view them in Brother Image Viewer (Android™)

The LCD displays an error code when I use the Web icon (Brother Web Connect).

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

When I try to scan the document, the scanner application crashes. (OS X 10.11)

Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)

Multifeed

Check your machine's IP Address or Node Name

Check the kind of scanner driver installed by connecting the USB / Parallel cable.

Paper suitable for scanning

Scan multiple pages into one file instead of each scan being saved as a separate file.

Configuring frequently-used scan settings on your computer.

Scan from the Brother iPrint&Scan application using Windows Phone.

Scan documents longer than 14 inches (35.5 cm) using ControlCenter

Duplex (two-sided) scan

Reset the network settings to the factory settings

Verify the Brother machine is connected to the Wireless Network (For Macintosh)

How to identify your Operating System (OS).

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

Uninstall the Brother Software and Drivers (Windows)

How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".

Replace Pad

Document Jam

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

I get a TS error when trying to scan on a wireless network.

The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.

Unusable Device

Verify the Brother machine connected to the Wired Network (For Macintosh)

I cannot connect my machine to the wireless network.

Check the IP addresses of your PC and the Brother machine

I cannot save a file downloaded from the Brother support website (For Windows)

Changing scan settings in ControlCenter.

My Brother machine sound level is high while scanning documents.

What is Brother Web Connect?

Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard in the Brother installer application

Discover the MAC address of the Brother network card

Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)