FAQs & Troubleshooting
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105 Results
- 1How do I setup my ADS scanner to Scan to Network, without getting “Sending Error” or “Submit Error” message?
- 2Duplex (two-sided) scan
- 3What is Brother iPrint&Scan?
- 4Document Jam/ Too Long
- 5Reset the network settings to the factory settings
- 6Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
- 7Replace Pad
- 8When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 9When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 10Configuring frequently-used scan settings on your computer.
- 11Replace Parts
- 12Discover the MAC address of the Brother network card
- 13Can I print from and scan to iPhone, iPod Touch and iPad?
- 14When viewing the scanned documents on my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
- 15Can I print from or scan to Android™ Smartphone?
- 16Easy Scan to E-mail
- 17Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 18Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 19Scan documents longer than 14 inches (35.5 cm) using ControlCenter
- 20The LCD displays an error code when I use the Web icon (Brother Web Connect).
- 21Changing scan settings in ControlCenter.
- 22Multifeed
- 23Replace Roller
- 24I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 25Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 26I cannot install Brother drivers on Debian 10 (Linux)
- 27What is Brother Web Connect?
- 28I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 29Unusable Device
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31Download a file from the "Downloads" section and save it to Windows 8 computer.
- 32Verify the Brother machine is connected to the Wired Network (For Windows)
- 33Paper suitable for scanning
- 34What driver package format is supported by my Linux distribution?
- 35I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 36Scan from the Brother iPrint&Scan application using Windows Phone.
- 37Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard in the Brother installer application
- 38Unable to Scan XX
- 39Cover is Open
- 40What is Ad-hoc mode?
- 41Verify the Brother machine is connected to the Wireless Network (For Macintosh)
- 42Scanning with the Cloud
- 43What is Infrastructure mode?
- 44What is WPA-PSK/ WPA2-PSK and TKIP, AES?
- 45Delete a network scanner entry. (Linux)
- 46The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 47I cannot connect my machine to the wireless network.
- 48Check your machine's IP Address or Node Name
- 49The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 50Pre-Required Procedures (Linux)
