FAQs & Troubleshooting
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Latest |
41 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 110/07/2024The scanning speed is slow when scanning from my machine. (Windows)
- 213/06/2024What is the default password for my Brother machine?
- 313/06/2024What is the default password for my BRAdmin, Remote Setup or Web Based Management?
- 410/01/2024Your Brother Machine Cannot Scan over the Network *
- 510/01/2024Wireless LAN Error Codes *
- 610/01/2024Access Web Based Management *
- 710/01/2024Card Jam *
- 810/01/2024Replace the Pick Up Roller *
- 910/01/2024Replace the Separation Pad *
- 1010/01/2024Reset the Network Settings to Factory Default *
- 1110/01/2024I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
- 1210/01/2024Set up your Brother machine on a wireless network. (Windows / macOS)
- 1314/12/2023Install the Output Tray
- 1414/12/2023Discover the MAC address of the Brother network card
- 1514/12/2023My PC does not have a USB port or the USB cable and USB port shape are different.
- 1608/11/2023How to scan a document from a Windows application?
- 1708/11/2023How to scan a document from a Windows application?
- 1821/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1921/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2015/02/2023Update the Driver or Firmware for your Brother machine
- 2126/12/2022How to identify your Operating System (OS).
- 2215/09/2022Configure the Scan to Email Feature (Linux)
- 2328/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 2412/05/2022Uninstall the Brother Software and Drivers (Windows)
- 2512/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2614/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 2728/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 2828/03/2022Check your machine's IP Address or Node Name
- 2909/12/2021A security warning appears when accessing Web Based Management via HTTPS.
- 3009/12/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 3114/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 3205/08/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 3309/07/2020Change the brscan5 scan settings using XSane (Linux)
- 3409/07/2020Important points for specifying the scan area (Linux)
- 3509/07/2020What driver package format is supported by my Linux distribution?
- 3601/07/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 3708/04/2020Delete a network scanner entry. (Linux)
- 3809/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 3922/03/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 4001/02/2019Command List of brscan. (Linux)
- 4120/04/2017Check the firmware version.