FAQs & Troubleshooting
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41 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1. 21/08/2024
Where can I download Brother iPrint&Scan application for Mac?
2. 10/07/2024
The scanning speed is slow when scanning from my machine. (Windows)
3. 13/06/2024
What is the default password for my Brother machine?
4. 13/06/2024
What is the default password for my BRAdmin, Remote Setup or Web Based Management?
5. 10/01/2024
Your Brother Machine Cannot Scan over the Network *
6. 10/01/2024
Wireless LAN Error Codes *
7. 10/01/2024
Access Web Based Management *
8. 10/01/2024
Card Jam *
9. 10/01/2024
Replace the Pick Up Roller *
10. 10/01/2024
Replace the Separation Pad *
11. 10/01/2024
Reset the Network Settings to Factory Default *
12. 10/01/2024
I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
13. 10/01/2024
Set up your Brother machine on a wireless network. (Windows / macOS)
14. 14/12/2023
Install the Output Tray
15. 14/12/2023
Discover the MAC address of the Brother network card
16. 14/12/2023
My PC does not have a USB port or the USB cable and USB port shape are different.
17. 08/11/2023
How to scan a document from a Windows application?
18. 08/11/2023
How to scan a document from a Windows application?
19. 21/06/2023
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
20. 21/06/2023
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
21. 15/02/2023
Update the Driver or Firmware for your Brother machine
22. 26/12/2022
How to identify your Operating System (OS).
23. 15/09/2022
Configure the Scan to Email Feature (Linux)
24. 28/07/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
25. 12/05/2022
Uninstall the Brother Software and Drivers (Windows)
26. 12/05/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
27. 14/04/2022
Wireless setup is requesting a WPS PIN to complete the setup
28. 28/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
29. 28/03/2022
Check your machine's IP Address or Node Name
30. 09/12/2021
A security warning appears when accessing Web Based Management via HTTPS.