FAQs & Troubleshooting
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107 Results
- 1How do I transfer label or slip templates?
- 2My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4Where can I find my Brother printer's serial number?
- 5What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 6Printing is not possible. (USB connection)
- 7When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled.
- 8How do I transfer label templates with P-touch Transfer Express?
- 9How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 11How do I create name badges by joining "First Name" and "Last Name" fields together?
- 12While installing the driver, a dialogue box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 13I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 14The top and base layers of the laminated tape are misaligned.
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 17Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 18How do I create a label with a 3.5mm width tape
- 19How to identify your Operating System (OS) for Windows or Mac
- 20I want to print without excess tape before the label.
- 21Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 22P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 23Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 24How to delete the registry information and files related to the printer driver
- 25(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 26How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 27The driver downloaded from the website cannot be installed.
- 28The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 29Can my printer use TZ/TZe tapes?
- 30"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 31Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 32I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 33When I try to use the database function, an application error occurs.
- 34I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 35I'm trying to install the printer driver using a USB Hub. The "Preparation for setup is finished." dialog box appears and the P-touch was connected, but the installation does not continue.
- 36Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 37P-touch Editor crashes when I open it on my Mac.
- 38How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 39How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 40Can I directly operate my printer from a self-developed application software and print a label?
- 41The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 42I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 43How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 44I cannot find the template files. (P-touch Editor 3.x for Mac)
- 45How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 46How to use the Sequential Numbering function
- 47When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 48The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 49How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 50Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
