FAQs & Troubleshooting
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223 Results
- 1How do I reset network setting?
- 2While installing the P-touch application I got an error message: RegOpenKeyEx error!:5. What should I do?
- 3Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
- 4How do I install/change the label roll?
- 5I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7Poor print quality when printing on narrow labels. (iPrint&Label)
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9What iOS mobile application can I use?
- 10What is the default User ID and Password for BRAdmin Light or Professional?
- 11Where can I download the latest P-touch Editor for Mac?
- 12How can I connect the printer to my mobile device via Wi-Fi® ?
- 13How do I uninstall the printer driver?
- 14I got an error while installing the printer driver. (Linux)
- 15How to identify your Operating System (OS) for Windows or Mac
- 16Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 17Printing is not possible. (USB connection)
- 18I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 19(Video) Small characters or thin lines are printed faintly.
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21The paper settings specified from the server computer are not reflected on the client computer.
- 22(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 23When printing from an application, the application's "Collate" setting does not work correctly.
- 24Small characters or thin lines are printed faintly.
- 25Error messages do not appear when using the USB connection of my printer.
- 26How do I install the software on the computer for wired network environment? (for Windows)
- 27How do I make labels using "Small Address Labels" in P-touch Editor 5.0 for Mac?
- 28Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 29What Android™ mobile application can I use?
- 30How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 31Where can I download Brother iPrint&Label? (iPrint&Label)
- 32How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 33Printing is not possible. (P-touch Editor 5.3 for Mac)
- 34The power button does not light up.
- 35Print free-length labels with the set length (Linux)
- 36Supported File Formats and how to print on Raspbian (Linux®)
- 37How can I create a barcode label? (iPrint&Label)
- 38How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 39Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 40When I print many continuous labels, part of the label data is printed twice.
- 41How do I install the software on the computer for wireless network environment temporarily using a USB cable? (for Windows)
- 42What is the Label List? (P-touch Editor 5.x for Windows)
- 43How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 44How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 45(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 46How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 47When I print a long label or many labels continuously, printing suddenly stops.
- 48How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 49Labels are jammed in the machine or are not ejected correctly after printing.
- 50Installing the LPR driver and CUPS wrapper driver (Linux®)