FAQs & Troubleshooting
Popular |
QL-710W
211 Results
1.
How do I reset network setting?
2.
While installing the P-touch application I got an error message: RegOpenKeyEx error!:5. What should I do?
3.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
4.
What is the default User ID and Password for BRAdmin Light or Professional?
5.
Poor print quality when printing on narrow labels. (iPrint&Label)
6.
How can I connect the printer to my mobile device via Wi-Fi® ?
7.
The power button does not light up.
8.
Where can I download the latest P-touch Editor for Mac?
9.
How do I install/change the label roll?
10.
The QL-series printer does not print or a printing error is received.
11.
The printing date/time is not printed. (P-touch Editor 5.x for Windows)
12.
When I try to print a label, it comes out blank. (For macOS 10.15 or earlier)
13.
I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
14.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
15.
Small characters or thin lines are printed faintly.
16.
Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
17.
Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
18.
Can I use iPrint&Label with another company's printers? (iPrint&Label)
19.
The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
20.
How do I create a label using a template? (P-touch Editor 5.0 for Windows)
21.
The information on my label is horizontally compressed and not shaped correctly, why?
22.
I got an error while installing the printer driver. (Linux)
23.
P-touch Editor displays "There is no printer driver installed with this application." (Windows 10)
24.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
25.
I cannot find the Brother machine on my wireless network connection. (iPrint&Label)
26.
When I print many continuous labels, part of the label data is printed twice.
27.
Where can I find my Brother printer's serial number?
28.
I cannot save a file downloaded from the Brother support website (For Windows)
29.
Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
30.
Can I use the app with my iPad? (iPrint&Label)