FAQs & Troubleshooting
Popular |
136 Results
- 1What do the LED indications mean?
- 2How do I install the Optional Tray Unit?
- 3How do I clear Jam Rear/ Duplex?
- 4Print on labels and envelopes from the MP tray.
- 5Replace the drum unit.
- 6The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 7I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 8What kind of memory can I use?
- 9Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 10How do I print a Test page?
- 11How do I install additional memory?
- 12Print command (LPR) (Linux)
- 13Can I use AirPrint with my Brother machine?
- 14How to identify your Operating System (OS).
- 15Change the printer driver settings (Windows / macOS)
- 16How do I clean the paper pick-up roller?
- 17The printer prints unexpectedly or it prints garbage.
- 18What is a "Generic PCL Driver"?
- 19What kind of paper can I use?
- 20How can I clean the inside of the printer?
- 21How do I clear paper jams?
- 22Windows 10 Support Information
- 23Delete print jobs from the print queue.
- 24Download a file from the "Downloads" section and save it to Windows 8 computer.
- 25A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 26I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 27Can I print from or scan to an Android™ Smartphone?
- 28Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 29How do I clear Jam MP Tray/ Tray1/ Tray2/ Tray3/ Inside?
- 30There are White lines across the page.
- 31Printouts are faint.
- 32What is the unprintable area per page?
- 33Replace the toner cartridge
- 34I cannot install Brother drivers on Debian 10 (Linux)
- 35What driver package format is supported by my Linux distribution?
- 36To install the printer driver easily using a tool. (Linux)
- 37I cannot save a file downloaded from the Brother support website (For Windows)
- 38The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 39The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 40The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 41Black spots appear all over the page. (poor fixing)
- 42How can I change the printer settings?
- 43My paper is curled after printing
- 44Printouts (envelopes) have creases.
- 45Printouts have wrinkles or creases.
- 46Can I print from DOS applications?
- 47What can happen if the wrong paper is used in your machine.
- 48What are the expected yields of the consumables?
- 49How do I change the length of time the machine will wait until it goes into Sleep Mode?
- 50What is the recommended paper?