FAQs & Troubleshooting
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69 Results
- 1How to set up the cap frame. [Video instructions]
- 2How to set up the cap frame driver. [Video instructions]
- 3How do I thread the needle. [Video instructions]
- 4How do I thread my machine (Threading the upper thread). [Video instructions]
- 5There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 6Why won't the tension set on my sewing machine?
- 7Embroidery
- 8How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 9"The USB media is write-protected so the data cannot be deleted. Cancel the write-protection before trying to delete the data." appears on the LCD.
- 10Fabric and Thread
- 11Why is the outline sewing off the pattern?
- 12"Embroidery card read error." appears on the LCD.
- 13"Needle bar case position error." appears on the LCD.
- 14"The thread number is invalid." appears on the LCD.
- 15"Needle threader is in threading position." appears on the LCD.
- 16"Change to the big frame." appears on the LCD.
- 17"Pattern is too large." appears on the LCD.
- 18"USB read error." appears on the LCD.
- 19When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 20"USB media error." appears on the LCD.
- 21"The USB media is write-protected so the data cannot be saved. Cancel the write-protection before trying to save the data." appears on the LCD.
- 22"Maximum number of patterns have been combined." appears on the LCD.
- 23"This embroidery card cannot be used." appears on the LCD.
- 24"Picker error." appears on the LCD.
- 25"Needle bar case home position error." appears on the LCD.
- 26Why does the upper thread keep breaking?
- 27Why does the needle keep breaking?
- 28Hooping the Fabric
- 29When I sew an embroidery pattern exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the PR series?
- 30What is the Switch Spool function and how do I use it?
- 31"USB media is not loaded. Load USB media." appears on the LCD.
- 32"Delete error." appears on the LCD.
- 33"Impossible to add anymore characters." appears on the LCD.
- 34"This file cannot be used." appears on the LCD.
- 35"Unknown data format." appears on the LCD.
- 36"Pocket read error." appears on the LCD.
- 37"Check if thread is broken." appears on the LCD.
- 38"Inappropriate needle stop position." appears on the LCD.
- 39The needle threader cannot be used.
- 40Why does my thread keep jamming?
- 41Why won't the machine pick up the bobbin thread?
- 42How do I thread the machine? (Threading the upper thread)
- 43Stabilizers (Backing)
- 44How do I create a space between characters?
- 45"Pattern will not fit. Please delete another pattern." appears on the LCD.
- 46"Not enough space. Delete some patterns or use a different USB media." appears on the LCD.
- 47"Needle threader error." appears on the LCD.
- 48"Area over." appears on the LCD.
- 49"Impossible to set the start & the end points." appears on the LCD.
- 50"The selected embroidery pattern exceeds size of the frame." appears on the LCD.