FAQs & Troubleshooting
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256 Results
- 1Print using only the black ink cartridge when the Colour cartridges have run out.
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3(Video) Load A4/Letter paper
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5Paper Jam
- 6(Video) Install Ink Cartridges
- 7Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
- 8(Video) Update the Driver or Firmware for your Brother machine
- 9(Video) Connect telephone line and power cords
- 10Load paper in the paper tray
- 11What is Brother iPrint&Scan?
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 13How can I create or view an XML Paper Specification document?
- 14I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 16How to identify your Operating System (OS).
- 17Can I print from and scan to iPhone, iPod Touch and iPad?
- 18(Video) Set up your Brother machine
- 19(Video) Unpack your Brother machine
- 20After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 21The printer status is Offline or Paused.
- 22I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 23I cannot print on a wireless (Wi-Fi) network (Windows)
- 24Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 25The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 26Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 27Can I print from or scan to Android™ mobile device?
- 28I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 29I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 30I cannot install Brother drivers on Debian 10 (Linux)
- 31What driver package format is supported by my Linux distribution?
- 32Uninstall Scan-key-tool. (Linux)
- 33I cannot print using my Brother machine on a wireless network (Mac)
- 34Sleep
- 35When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 36(Video) Load an Envelope (Manual Feed Slot)
- 37Cannot Detect Ink Volume
- 38Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 39Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 40Install Inbox Ink
- 41Load envelopes
- 42I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 43Install the built-in drivers (For Windows 8 and Windows 10)
- 44I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 45Delete a network scanner entry. (Linux)
- 46Firewall port requirements of the Scan Key Tool (Linux)
- 47Protect your Brother machine against unauthorised access over the network
- 48Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 49"Offline" appears on the Status Monitor.
- 50Printing / Scanning with a mobile device