FAQs & Troubleshooting
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269 Results
- 1Can I print from and scan to iPhone, iPod Touch and iPad?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3I cannot install Brother drivers on Debian 10 (Linux)
- 4Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 6Can I print from or scan to Android™ Smartphone?
- 7Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 10Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 11Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 12Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 13When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 14Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 15The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 16Adjust colour settings by using the custom setting in the printer driver
- 17Carry out calibration to improve the colour density
- 18What kind of memory can I use?
- 19I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 20Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 21Print on plain paper or bond paper from the Manual feed slot
- 22Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 23How do I replace the waste toner box?
- 24Turn the Toner Save Mode on or off.
- 25Important points for specifying the scan area (Linux)
- 26What is Brother iPrint&Scan?
- 27I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using Brother iPrint&Scan.
- 28Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 29Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 30The toner does not fix to paper well. (Poor fixing)
- 31Printouts (envelopes, cardboard) have creases.
- 32Can I print from DOS applications?
- 33What can happen if the wrong paper is used in your machine.
- 34What is the recommended paper?
- 35Delete a network scanner entry. (Linux)
- 36Replace Belt
- 37Replace Drum
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 40When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 41Delete print jobs from the print queue.
- 42I cannot find some option in the Printing preferences. (For Windows)
- 43Download a file from the "Downloads" section and save it to Windows 8 computer.
- 44The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 45Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 46Print a web page from iPrint&Scan when using an Android™ mobile device.
- 47How to identify your Operating System (OS).
- 48I still receive the error message "Replace Drums", "Replace Drum(X)", "Drums End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 49Locate files scanned with ControlCenter3 (For Windows)
- 50I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)