FAQs & Troubleshooting
Popular |
DCP-9010CN
269 Results
1.
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
2.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
3.
Carry out calibration to improve the colour density
4.
Print on plain paper or bond paper from the Manual feed slot
5.
What is Brother iPrint&Scan?
6.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
8.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
9.
Scan and save a document in PDF format (Scan to File)
10.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
11.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
12.
Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
13.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
14.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
15.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
16.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
17.
When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
18.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
19.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
20.
Turn the Toner Save Mode on or off.
21.
Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
22.
Check the kind of scanner driver installed by connecting the USB / Parallel cable.
23.
Locate files scanned with ControlCenter2 (For Macintosh)
24.
Change the printer driver settings (Windows / macOS)
25.
I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
26.
Jam Rear
27.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
28.
Reset the network settings to the factory default (video instructions available)
29.
What is the recommended paper?
30.
Print on envelopes, labels or thick paper from the Manual feed slot