FAQs & Troubleshooting
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182 Results
- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2I cannot print using FLe tape and get an error message.
- 3I cannot print using a HSe cassette.
- 4Installing the software
- 5How do I print multiple lines and how many lines can I print?
- 6Where can I download the latest P-touch Editor for Mac?
- 7How to create serialised tubes / labels
- 8When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 9I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 10P-touch Editor displays "There is no printer driver installed with this application." (Windows 10)
- 11(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 12What iOS mobile application can I use?
- 13Where can I find the IP addresses of my computer and the printer?
- 14I cannot establish a connection using Wireless Direct.
- 15Attaching the Keyboard LCD Unit
- 16How do I reset the network settings?
- 17Power Supply
- 18Why doesn't my printer turn on when the Power button is pressed?
- 19I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 20How do I connect my printer via Wi-Fi?
- 21Share your printer in Windows 10 / Windows 8 / Windows 8.1 (Shared printer)
- 22Can I use the app with my iPad? (iPrint&Label)
- 23Where can I download Brother iPrint&Label? (iPrint&Label)
- 24How to charge the rechargeable Li-ion battery
- 25My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 26How to insert a tape cassette
- 27The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 28How can I print using Portrait? (iPrint&Label)
- 29Wi-Fi lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 30The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 31Can my printer use TZ/TZe tapes?
- 32Where can I find my Brother printer's serial number?
- 33What Android™ mobile application can I use?
- 34How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 35Using the Printer Setting Tool (for Mac)
- 36What is P-touch Library?
- 37Can I set the printer to turn on its wireless LAN settings when I turn on the printer?
- 38Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.7 or greater
- 39Printed barcodes cannot be read.
- 40How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 41How do I uninstall the printer driver?
- 42How do I transfer label templates with P-touch Transfer Express?
- 43How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 44How to identify your Operating System (OS) for Windows or Mac
- 45My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 46Printing is not possible. (P-touch Editor 5.3 for Mac)
- 47The tape does not cut well.
- 48When I open an ***.lbx cable label file created with P-touch Editor 5.x for Windows, the characters have become garbled.
- 49Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 50The barcode number is not displayed below the barcode. (P-touch Editor for Windows)