FAQs & Troubleshooting
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PT-D800W
182 Results
1.
When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
2.
I cannot print using a HSe cassette.
3.
How do I transfer label templates with P-touch Transfer Express?
4.
I cannot establish a connection using Wireless Direct.
5.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
6.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
7.
Installing the software
8.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
9.
Wi-Fi lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
10.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
11.
I cannot print after updating the firmware or font data.
12.
P-touch Editor displays "There is no printer driver installed with this application." (Windows 10)
13.
How do I connect my printer via Wi-Fi?
14.
How to install the rechargeable Li-ion battery (optional)
15.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
16.
Where can I find the IP addresses of my computer and the printer?
17.
Where can I find the printer's network settings, such as IP address?
18.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
19.
Attaching the Keyboard LCD Unit
20.
Poor print quality when printing on narrow labels. (iPrint&Label)
21.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
22.
How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
23.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
24.
I cannot print using FLe tape and get an error message.
25.
Where can I download the latest P-touch Editor for Mac?
26.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
27.
How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
28.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
29.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
30.
The printing date/time is not printed. (P-touch Editor 5.x for Windows)