FAQs & Troubleshooting
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- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2Printing is not possible. (USB connection)
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 7How do I create name badges by joining "First Name" and "Last Name" fields together?
- 8Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 9How do I transfer label templates with P-touch Transfer Express?
- 10While installing the driver, a dialogue box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12How do I transfer label or slip templates?
- 13P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 14Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 15How do I create a label with a 3.5mm width tape
- 16The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 17Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 18I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 19I want to print without excess tape before the label.
- 20Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 21I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 22(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 23How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 24I want to know how to use P-touch Editor (P-touch Editor 5.0 for Macintosh).
- 25How do I uninstall the printer driver?
- 26The tape got jammed in the printer or the tape got stuck inside the printer.
- 27How to delete the registry information and files related to the printer driver
- 28How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 29Can my printer use TZ/TZe tapes?
- 30How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 31"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 32Can I directly operate my printer from a self-developed application software and print a label?
- 33Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 34What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 35How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 36How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 37The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 38How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 39Where can I find my Brother printer's serial number?
- 40When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled.
- 41Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 42My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 43How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 44How to open the Devices and Printers window
- 45Error messages do not appear when using the USB connection of my printer.
- 46The top and base layers of the laminated tape are misaligned.
- 47(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 48(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 49The driver downloaded from the website cannot be installed.
- 50(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)