FAQs & Troubleshooting
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79 Results
- 5109/11/2018I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux)
- 5209/11/2018I'm using OpenOffice. Some of the print options that I have configured in OpenOffice do not work. (Linux)
- 5323/08/2018How do I print from a computer?
- 5412/06/2018The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed.)
- 5507/09/2017What is the JPEG printing and how can I use it?
- 5615/05/2017I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 5727/03/2017P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 5821/01/2016The DATA indicator has turned off even though data remains in the printer.
- 5913/10/2015Pages don't print. What should I do?
- 6024/09/2015The print result is garbled or corrupted.
- 6124/09/2015The printed image is compressed or stretched.
- 6217/08/2015When I try to print multiple pages via Bluetooth from a Windows 8 computer, it takes a long time for the printing to start and finish.
- 6330/09/2014How to connect to a DC power outlet (Optional)
- 6430/09/2014How to connect to a DC power outlet (Optional)
- 6524/06/2014Error messages do not appear when using the USB connection of my printer.
- 6628/11/2013How to charge the rechargeable Ni-MH Battery.
- 6712/11/2013Images appear blurred or lines are jagged when printed using the JPEG printing function. What can I do?
- 6812/11/2013How to charge the rechargeable Li-ion Battery.
- 6912/11/2013How to install the rechargeable Li-ion Battery (Optional)
- 7012/11/2013How to install the rechargeable Ni-MH Battery (Optional).
- 7112/11/2013How to connect to an AC power outlet (Optional)
- 7212/11/2013How do I clean the Platen Roller?
- 7312/11/2013The print quality is poor, and the image is too light or dark.
- 7419/04/2011The paper is jammed in the printer.
- 7519/04/2011Paper moves through the printer, but nothing appears on the paper.
- 7619/04/2011The printed image is out of alignment.
- 7705/03/2010How do I insert the paper into my PocketJet printer?
- 7802/03/2010What is IrDA?
- 7926/02/2010Paper does not move through the printer even though the motor is running.