FAQs & Troubleshooting
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307 Results
- 51Secure Print (Windows®)
- 52What is the recommended paper?
- 53I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 54Cannot print after a Windows 10 update (June 2020)
- 55(Video) Update the Driver or Firmware for your Brother machine
- 56How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 57Manage Your Network Machine Securely Using Web Based Management
- 58Load and Print on Envelopes Using the MP Tray
- 59Use a Macro from Your Computer (Windows®)
- 60White lines down the page
- 61Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 62I cannot find some options in the Print dialogue box (macOS 11 or later)
- 63Check the remaining ink or toner level (Linux)
- 64Load Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper in the Paper Tray
- 65Send or Receive an Email Securely Using SSL TLS
- 66Load and Print Thick Paper and Labels Using the MP Tray
- 67I cannot save a file downloaded from the Brother support website (For Windows)
- 68I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 69What is AirPrint?
- 70How to identify your Operating System (OS).
- 71What is Brother Web Connect?
- 72Toner Low or Prepare New Toner Cartridge
- 73Can I use non-Brother or third party supplies with the Brother machine?
- 74Clean the Machine
- 75Media Type Mismatch or Media Mismatch
- 76The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 77What is Storage PC Print Data using Active Directory®? (Windows)
- 78Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 79"Offline" appears on the Status Monitor.
- 80Delete print jobs from the print queue.
- 81I cannot find some option in the Printing preferences. (For Windows)
- 82The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 83Which connection can I use to print from or scan to my device (Android™) using Brother iPrint&Scan?
- 84Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using Brother iPrint&Scan?
- 852-sided Disable or 2-sided Disabled
- 86Print both sides of paper or a booklet automatically
- 87I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 88Document Jam
- 89Curled or wavy
- 90Envelope creases
- 91Black lines down the page
- 92Send Scanned Data to an Email Server
- 93Configure the Store Print Log to Network Settings Using Web Based Management
- 94My Brother machine could not be found over the network when I installed drivers on my computer.
- 95Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 96Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 97Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 98Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac)
- 99Clean the Drum Unit
- 100Size Mismatch