FAQs & Troubleshooting
Latest |
256 Results
- 5115/09/2022Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 5215/09/2022After replacement or repair of the Brother machine, uneven colour streaks stand out when printing from the computer.
- 5315/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 5415/09/2022Configure the Scan to Email Feature (Linux)
- 5516/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 5616/08/2022Update the Driver or Firmware for your Brother machine
- 5728/07/2022The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 5828/07/2022Configure and use the Scan Key Tool (Linux)
- 5928/07/2022I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 6028/07/2022I can print but cannot scan via network. (For Mac)
- 6128/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 6227/07/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 6315/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6412/05/2022Uninstall the Brother Software and Drivers (Windows)
- 6512/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6612/05/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 6714/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 6814/04/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 6914/04/2022Where can I find my Brother machine's serial number?
- 7014/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 7114/04/2022Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 7214/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 7328/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 7428/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7528/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 7617/01/2022Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 7717/01/2022I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 7809/12/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 7919/11/2021Set up your Brother machine on a wireless network.
- 8011/11/2021Open the Control Panel (For Windows)
- 8129/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 8214/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 8305/08/2021Wrong Ink Colour
- 8405/08/2021What is AirPrint?
- 8514/07/2021Scan a document using Brother iPrint&Scan. (macOS only)
- 8615/04/2021I cannot find some options in the Print dialogue box (macOS 11 or later)
- 8715/04/2021Low Temperature
- 8815/04/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8915/04/2021I get a TS error when trying to print on a wireless network.
- 9011/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9111/02/2021Scan a document in OS X 10.8 / macOS 10.12 - 10.15.
- 9211/02/2021Printing / Scanning with the Cloud
- 9311/02/2021Printing / Scanning with a mobile device
- 9411/02/2021Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 9516/11/2020Replace Ink
- 9605/08/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 9727/07/2020Cannot print after a Windows 10 update (June 2020)
- 9809/07/2020Scan using XSane or GIMP (Linux)
- 9909/07/2020Important points for specifying the scan area (Linux)
- 10009/07/2020What driver package format is supported by my Linux distribution?