FAQs & Troubleshooting
Latest |
DCP-J785DW
256 Results
31. 19/04/2023
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
32. 19/04/2023
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
33. 19/04/2023
Open "Scanners and Cameras" and Properties.
34. 19/04/2023
I can print but cannot scan via network. (For Windows)
35. 19/04/2023
The printer status is Offline or Paused.
36. 19/04/2023
"Offline" appears on the Status Monitor.
37. 15/03/2023
Protect your Brother machine against unauthorised access over the network
38. 15/03/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
39. 15/02/2023
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
40. 15/02/2023
Scan and save a document in PDF format for Windows (Scan to File)
41. 15/02/2023
I'm using Windows Vista, Windows 7, Windows 8 / 8.1 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
42. 15/02/2023
Scan a document in Windows 8 and Windows 10.
43. 15/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation (for Windows).
44. 11/01/2023
Cannot Detect Ink Volume
45. 11/01/2023
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
46. 26/12/2022
Can third party ink be used to refill the ink cartridges?
47. 26/12/2022
Open the Status Monitor
48. 26/12/2022
How to identify your Operating System (OS).
49. 26/12/2022
Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
50. 12/10/2022
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
51. 12/10/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
52. 12/10/2022
How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
53. 15/09/2022
Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
54. 15/09/2022
After replacement or repair of the Brother machine, uneven colour streaks stand out when printing from the computer.
55. 15/09/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
56. 15/09/2022
Configure the Scan to Email Feature (Linux)
57. 16/08/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
58. 16/08/2022
Update the Driver or Firmware for your Brother machine
59. 28/07/2022
The BRAdmin Professional software is not able to locate the Brother machine on my network.
60. 28/07/2022
Configure and use the Scan Key Tool (Linux)