FAQs & Troubleshooting
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256 Results
- 51What is the recommended paper?
- 52Why do the ink cartridges run out very quickly?
- 53I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 54I cannot install Brother drivers on Debian 10 (Linux)
- 55What driver package format is supported by my Linux distribution?
- 56Scan using XSane or GIMP (Linux)
- 57Scan a document using Brother iPrint&Scan. (macOS only)
- 58(Video) Set up your Brother machine
- 59Wrong Ink Colour
- 60Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 61Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows)
- 62Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac)
- 63Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 64High Temperature
- 65The edge of glossy paper is smudged.
- 66Can I print directly onto DVDs or CDs?
- 67Ink Low
- 68I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 69Scan multiple pages into one file instead of each scan being saved as a separate file.
- 70When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 71I cannot print one or more colours
- 72I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 73Uninstall the scanner driver. (Linux)
- 74Uninstall printer drivers (Linux)
- 75Set up your Brother machine on a wireless network.
- 76Install the built-in drivers (For Windows 8 and Windows 10)
- 77Open "Scanners and Cameras" and Properties.
- 78My machine only prints one copy of my document even though I have asked it to print two or more (for Windows 2000/XP and Windows Vista).
- 79Scan a document in OS X 10.8 / macOS 10.12 - 10.15.
- 80Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 81I cannot find some options in the Print dialogue box (macOS 11 or later)
- 82Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 83Important points for specifying the scan area (Linux)
- 84I cannot save a file downloaded from the Brother support website (For Windows)
- 85Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 86I cannot find some option in the Printing preferences. (For Windows)
- 87Paper tray not detected/ Paper tray #2 not detected
- 88Cannot Detect Ink Volume
- 89I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 90Printing / Scanning with a mobile device
- 91Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 92Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 93Load photo paper
- 94How to identify your Operating System (OS).
- 95Unable to Scan AX
- 96Unable to Print XX
- 97My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 98Ink is still wet after printing on Glossy Paper and even after ink dries, smudges appear.
- 99I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
- 100Cover is Open