FAQs & Troubleshooting
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DCP-J785DW
256 Results
31.
What driver package format is supported by my Linux distribution?
32.
Uninstall Scan-key-tool. (Linux)
33.
I cannot print using my Brother machine on a wireless network (Mac)
34.
Sleep
35.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
36.
(Video) Load an Envelope (Manual Feed Slot)
37.
Cannot Detect Ink Volume
38.
Scanned documents are black when I view them in Brother Image Viewer (Android™)
39.
Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
40.
Install Inbox Ink
41.
Load envelopes
42.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
43.
Install the built-in drivers (For Windows 8 and Windows 10)
44.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
45.
Delete a network scanner entry. (Linux)
46.
Firewall port requirements of the Scan Key Tool (Linux)
47.
Protect your Brother machine against unauthorised access over the network
48.
Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
49.
"Offline" appears on the Status Monitor.
50.
Printing / Scanning with a mobile device
51.
Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac)
52.
Ink Absorber Full / Ink Absorber Pad Full
53.
Low Temperature
54.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
55.
Change the printer driver settings (Windows / macOS)
56.
Ink Low
57.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
58.
Wrong Paper / Paper Size Mismatch
59.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
60.
"ControlCenter needs to be updated." - macOS 10.15 Catalina