FAQs & Troubleshooting
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254 Results
- 51Easy Scan to E-mail
- 52Scan from the Brother iPrint&Scan application using Windows Phone.
- 53Delete print jobs from the print queue.
- 54Printing / Scanning with a mobile device
- 55The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Downloads" section.
- 56My machine only prints one copy of my document even though I have asked it to print two or more (for Windows 2000/XP and Windows Vista).
- 57I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
- 58Set up your Brother machine on a wireless network.
- 59Wireless setup is requesting a WPS PIN to complete the setup
- 60I cannot print using my Brother machine on a wireless network (Mac)
- 61Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 62I cannot find some option in the Printing preferences. (For Windows)
- 63Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 64Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
- 65What is AirPrint?
- 66A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 67Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows)
- 68Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac)
- 69Ink Absorber Full / Ink Absorber Pad Full
- 70Change the printer driver settings (Windows / macOS)
- 71Ink Low
- 72Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 73Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 74Scan multiple pages into one file instead of each scan being saved as a separate file.
- 75No Paper Fed
- 76I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 77Load envelopes
- 78Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
- 79I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 80Printing result in Windows Photo Viewer is light.
- 81Discover the MAC address of the Brother network card
- 82Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 83I cannot print from my computer via USB.
- 84When I print photos, the colour quality is not good.
- 85The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 86Reset the network settings to the factory settings
- 87I cannot find some options in the Print dialogue box (macOS 11 or later)
- 88I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 89I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 90The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 91Windows 10 Support Information
- 92The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 93Sleep
- 94Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 95Install starter ink cartridges
- 96Wrong Ink Colour
- 97What is Brother Web Connect?
- 98Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 99After replacement or repair of the Brother machine, uneven colour streaks stand out when printing from the computer.
- 100Unable to Scan AX