FAQs & Troubleshooting
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256 Results
- 51High Temperature
- 52When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 53I cannot find some options in the Print dialogue box (macOS 11 or later)
- 54I cannot print on a wireless (Wi-Fi) network (Windows)
- 55Easy Scan to E-mail
- 56Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 57Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 58Cannot Detect Ink Volume
- 59My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 60Cannot Detect
- 61When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 62(Video) Load an Envelope (Manual Feed Slot)
- 63How can I create or view an XML Paper Specification document?
- 64Load envelopes
- 65I cannot save a file downloaded from the Brother support website (For Windows)
- 66My Brother machine could not be found over the network when I installed drivers on my computer.
- 67Protect your Brother machine against unauthorised access over the network
- 68Change the printer driver settings (Windows / macOS)
- 69My documents are sent to a different machine (the IP address is not unique and "IP Config" changes from "Auto" to "Static")
- 70Can third party ink be used to refill the ink cartridges?
- 71I cannot install Brother drivers on Debian 10 (Linux)
- 72Scan from the Brother iPrint&Scan application using Windows Phone.
- 73Delete print jobs from the print queue.
- 74I cannot find some option in the Printing preferences. (For Windows)
- 75The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Downloads" section.
- 76Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 77How to identify your Operating System (OS).
- 78Ink Absorber Full / Ink Absorber Pad Full
- 79Add your Brother machine with AirPrint (macOS)
- 80Install starter ink cartridges
- 81Combine multiple scanned documents into a single file with PaperPort™
- 82I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 83Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 84What is Brother Web Connect?
- 85Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 86Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac)
- 87No Ink Cartridge
- 88Scan multiple pages into one file instead of each scan being saved as a separate file.
- 89When choosing greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the greyscale image?
- 90Where is the USB port on the machine?
- 91What is the BRAdmin Professional software used for?
- 92Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
- 93The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 94I cannot print from my computer via USB.
- 95My machine only prints one copy of my document even though I have asked it to print two or more (for Windows 2000/XP and Windows Vista).
- 96When I print photos, the colour quality is not good.
- 97How to scan a document from a Windows application?
- 98"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 99How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 100Printing / Scanning with the Cloud