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FAQs & Troubleshooting |
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- 126/04/2023The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 223/01/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 306/03/2018"This app is preventing shutdown" and "Brother Help" messages appear and computer does not shutdown (Windows 10)
- 406/02/2017Some error messages (i.e. ".NET Framework Initialization Error") appear on my PC (Windows XP), when I install the driver.
- 530/09/2014When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 629/11/2013I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)