FAQs & Troubleshooting
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94 Results
- 1How do I create and transfer templates? (for Mac)
- 2Where can I find my Brother printer's serial number?
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4How to identify the printer's firmware version
- 5Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 6How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 7Supported File Formats and how to print on Raspbian (Linux®)
- 8How do I switch to and use the mass storage mode?
- 9When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 10What Android™ mobile application can I use?
- 11How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 12How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 13How do I transfer label templates with P-touch Transfer Express?
- 14Supported File Formats and how to print on Raspbian lite (Linux®)
- 15(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 16What is the JPEG printing and how can I use it?
- 17I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 18How do I uninstall the printer driver?
- 19How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
- 20How to insert paper
- 21When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 22I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23Uninstalling the printer driver (Linux®)
- 24How to install Brother software on a computer not connected to the Internet
- 25The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 26How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28What iOS mobile application can I use?
- 29The side margins are incorrect.
- 30The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 31How to charge the rechargeable Li-ion battery
- 32The paper is jammed in the printer.
- 33The print quality is poor, and the image is too light or dark.
- 34How to delete the registry information and files related to the printer driver
- 35When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 36Where can I download the latest P-touch Editor for Mac?
- 37I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 38Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 39I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 40Installing the CUPS wrapper/LPR printer driver (Linux®)
- 41How do I connect the printer and my mobile device via Bluetooth®?
- 42How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 43What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 44How do I print vertical text? (P-touch Editor 5.x for Windows)
- 45How to identify your Operating System (OS) for Windows or Mac
- 46How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 47I cannot connect my printer to a Windows 11 computer via USB.
- 48How to set up the printer
- 49I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 50I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.