FAQs & Troubleshooting
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81 Results
- 1My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2How do I uninstall the printer driver?
- 3I cannot connect my printer to a Windows 11 computer via USB.
- 4Where can I download the latest P-touch Editor for Mac?
- 5The side margins are incorrect.
- 6How do I transfer label templates with P-touch Transfer Express?
- 7Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 8How to install Brother software on a computer not connected to the Internet
- 9The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 10(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 11What Android™ mobile application can I use?
- 12How to delete the registry information and files related to the printer driver
- 13How to identify your Operating System (OS) for Windows or Mac
- 14Printing is not possible. (USB connection)
- 15I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 16Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 17I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 18What is the JPEG printing and how can I use it?
- 19What is the Label List? (P-touch Editor 5.x for Windows)
- 20How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 21I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 24How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 25The print quality is poor, and the image is too light or dark.
- 26(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 27The printer does not turn on, so I cannot print.
- 28How to set up the printer
- 29I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 30Some of the print options in OpenOffice do not work. (Linux®)
- 31Supported File Formats and how to print on Raspbian (Linux®)
- 32Installing a CA certificate
- 33How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 34How to open the Devices and Printers window
- 35When printing from an application, the application's "Collate" setting does not work correctly.
- 36The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 37How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 38There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
- 39I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 40The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 41(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 42I connected multiple printers of the same model to one computer but can only print from one of them.
- 43How do I clean the platen roller?
- 44How to insert paper
- 45How do I print vertical text? (P-touch Editor 5.x for Windows)
- 46How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 47I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 48How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 49How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 50Pages don't print.