FAQs & Troubleshooting
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PJ-823
81 Results
1.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
2.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
3.
I cannot print LibreOffice documents in landscape orientation. (Linux®)
4.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
5.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
6.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
7.
Where can I find my Brother printer's serial number?
8.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
9.
I cannot save a file downloaded from the Brother support website (For Windows)
10.
The side margins are incorrect.
11.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
12.
How to charge the rechargeable Li-ion battery
13.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
14.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
15.
(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
16.
(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
17.
I cannot connect my printer to a Windows 11 computer via USB.
18.
Installing a CA certificate
19.
How to install Brother software on a computer not connected to the Internet
20.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
21.
How do I transfer label templates with P-touch Transfer Express?
22.
How do I clean the platen roller?
23.
The print quality is poor, and the image is too light or dark.
24.
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
25.
How to identify your Operating System (OS) for Windows or Mac
26.
What is the Label List? (P-touch Editor 5.x for Windows)
27.
Printing is not possible. (USB connection)
28.
Where can I download the latest P-touch Editor for Mac?
29.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
30.
Uninstalling the printer driver (Linux®)