FAQs & Troubleshooting
Latest |
46 Results
- 122/03/2024What Android™ mobile application can I use?
- 218/10/2023How to open the Devices and Printers window
- 318/10/2023How do I uninstall the printer driver?
- 418/10/2023How to identify your Operating System (OS) for Windows or Mac
- 518/10/2023Printing is not possible. (USB connection)
- 612/04/2023Where can I find my Brother printer's serial number?
- 702/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 818/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 931/03/2022How to delete the registry information and files related to the printer driver
- 1028/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 1128/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1217/12/2020How do I connect the printer and my computer via USB cable?
- 1316/12/2020How to charge the rechargeable Ni-MH battery
- 1425/11/2020How to install the rechargeable Ni-MH Battery (Optional)
- 1517/11/2020The printed image is out of alignment.
- 1612/06/2020How do I print from a computer?
- 1714/04/2020How do I clean the Platen Roller?
- 1830/03/2020How to connect to an AC power outlet (Optional)
- 1927/03/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 2025/12/2019How to install the rechargeable Li-ion Battery (Optional)
- 2109/12/2019I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 2209/12/2019The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 2309/12/2019Some of the print options in OpenOffice do not work. (Linux®)
- 2409/12/2019I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 2515/11/2019Images appear blurred or lines are jagged when printed using the JPEG printing function. What can I do?
- 2605/11/2019How do I install the printer driver from the CD-ROM? (for Windows)
- 2716/10/2019Uninstalling the printer drivers (Linux®)
- 2816/10/2019Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 2916/10/2019I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 3015/10/2019The print result is garbled or corrupted.
- 3115/10/2019How to identify the printer's firmware version
- 3209/10/2019What is the JPEG printing and how can I use it?
- 3313/09/2019What do the indicator lights mean?
- 3429/10/2018How to connect to a DC power outlet (Optional)
- 3529/10/2018How to connect to a DC power outlet (Optional)
- 3620/11/2017How to charge the rechargeable Li-ion battery
- 3705/01/2016The DATA indicator has turned off even though data remains in the printer.
- 3814/12/2015How to insert paper
- 3906/08/2015The printed image is compressed or stretched.
- 4014/01/2015Pages don't print. What should I do?
- 4106/01/2015Error messages do not appear when using the USB connection of my printer.
- 4224/12/2014What is IrDA?
- 4324/12/2014The paper is jammed in the printer.
- 4424/12/2014Paper does not move through the printer even though the motor is running.
- 4525/06/2013The print quality is poor, and the image is too light or dark.
- 4627/06/2012Paper moves through the printer, but nothing appears on the paper.