PJ-622

FAQs & Troubleshooting

FAQs & Troubleshooting

Pages don't print. What should I do?

operation panel

 

<Case 1> The DATA indicator remains lit in green but the printer does not print.

 

The printer has not printed all the data received.

 

  • If no paper is loaded---
    Insert a new sheet of paper.
  • If paper is loaded---
    Remove the paper and insert it again. The printer should start printing.
  • If the printer does not start printing---
    Turn the printer off, turn it on again, and then print the document again.
  • The problem may occur when sending simple ASCII text data to the printer.
    If a line of text is missing a CR/LF or form feed at the end of the line, the printer may be waiting for more data.
    Try printing another page, or pressing the feed button(Feed) button to manually form feed.

 

<Case 2> The computer program should be sending data to the printer, but the DATA indicator does light in green.

  • Make sure that the USB cable is connected firmly and correctly.
  • Try using another USB cable.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PJ-622, PJ-623, PJ-662, PJ-663

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