FAQs & Troubleshooting
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343 Results
- 1(Video) Load plain Letter/A4 paper
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 4(Video) Install the ink cartridges
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6Paper Jam
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8(Video) Load photo paper
- 9Change the number of times my Brother machine rings before it answers.
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11Set up your Brother machine on a wireless network.
- 12I cannot print using my Brother machine on a wireless network (Windows)
- 13Scan from the Brother iPrint&Scan application using Windows Phone.
- 14Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 15Reset the network settings to the factory default.
- 16(Video Library) Setup your product
- 17(Video) Connect the telephone line and power cord
- 18Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 19The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 20I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 21When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 22"Offline" appears on the Status Monitor.
- 23Ink Low
- 24I cannot install the printer driver or print in Windows 11.
- 25When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 26How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 27Protect your Brother machine against unauthorised access over the network
- 28When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 29Load paper in the paper tray
- 30When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 31After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 32Preview a fax before I send it.
- 33Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 34Install Starter Ink
- 35Important points you need to confirm before configuring your Brother machine for a wireless network.
- 36Unable to Print 5X
- 37Preview the faxes I receive before I print them.
- 38Discover the MAC address of the Brother network card
- 39Store a Speed Dial number from my Brother machine's Caller ID History.
- 40Wrong Paper
- 41I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 42Transfer faxes to the PC when my machine has a mechanical issue.
- 43The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 44Send a fax
- 45I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 46Configure the Scan to Email Feature (Linux)
- 47Wireless setup is requesting a WPS PIN to complete the setup
- 48Connect your Brother machine to your mobile device via a wireless router or access point.
- 49Enable the Brother machine's network interface.
- 50Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
