FAQs & Troubleshooting
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338 Results
- 1What is Brother iPrint&Scan?
- 2How can I use my NFC-enabled mobile device with the Brother NFC-enabled machine?
- 3How do I know which side up my photo paper should be in the tray?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 7Can I print from or scan to Android™ Smartphone?
- 8Paper Jam
- 9Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 10Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 11What is AirPrint?
- 12"Offline" appears on the Status Monitor.
- 13What is the Network Shared printing?
- 14Ink Low
- 15Send a fax
- 16Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 17Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 18Confirm that a FAX I sent was received correctly.
- 19When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 20A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 21Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 22Delete print jobs from the print queue.
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 24The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 25Cover is Open
- 26Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 27I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 28How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 29Load paper in the paper tray
- 30(Video) Print a disc label or photo onto a printable disc.
- 31When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 32Preview a fax before I send it.
- 33Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 34Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 35Print a web page from iPrint&Scan when using an Android™ mobile device.
- 36Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 37The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 38Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 39Store a Speed Dial number from my Brother machine's Caller ID History.
- 40Where can I find the ink cartridges for my new Brother machine?
- 41Change the printer driver settings (Windows/macOS)
- 42No Paper Fed
- 43One or more of my colors are not printing (blank).
- 44Where is the USB port on the machine?
- 45What is Distinctive Ring and how do I program it?
- 46Replace Ink
- 47I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 48(Video) Load plain Letter/A4 paper
- 49Where can I download Brother iPrint&Scan application for Mac?
- 50(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
