FAQs & Troubleshooting
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254 Results
- 12-sided (duplex) scan
- 2No Paper Fed
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4(Video) Load plain Letter/A4 paper
- 5Replace Ink
- 6Download a file from the "Downloads" section and save it to Windows 8 computer.
- 7Paper Jam
- 8I still receive the error message "Paper Jam" after I removed the jammed paper.
- 9Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 10My Brother machine has no power.
- 11One or more of my colors are not printing (blank).
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14Scan a document and e-mail it as an attachment
- 15Document Jam/too Long
- 16Forward a fax to another fax machine when my machine has a mechanical problem.
- 17Load envelopes
- 18"Offline" appears on the Status Monitor.
- 19Delete print jobs from the print queue.
- 20The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 21The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 22Load paper in the paper tray #2
- 23Easy Scan to E-mail
- 24Paper tray not detected/ Paper tray #2 not detected
- 25Unable to Print 3X
- 26Ink Low
- 27I cannot install Brother drivers on Debian 10 or later (Linux)
- 28When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 29When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 30Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 31Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 32(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 33(Video) Install the ink cartridges
- 34Scan from the Brother iPrint&Scan application using Windows Phone.
- 35A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 36What is Brother iPrint&Scan?
- 37Install Starter Ink
- 38Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 39Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 40Ink Absorber Full
- 41Can I print from or scan to Android™ Smartphone?
- 42The edge of glossy paper is smudged.
- 43Change the printer driver settings (Windows/macOS)
- 44The printer status is Offline or Paused.
- 45Print using only the black ink cartridge when the Color cartridges have run out.
- 46When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 47Improve poor print quality.
- 48I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 49(Video)Additional paper jam clear operations
- 50Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.