FAQs & Troubleshooting
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145 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2Set up your Brother machine on a wireless network (Windows/macOS)
- 3Replace Ink
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5(Video) Set up your Brother machine
- 6Install Starter Ink
- 7Check the Print Quality
- 8Sleep
- 9What is the default password for my BRAdmin or Web Based Management?
- 10Paper Size Mismatch
- 11Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 12Document Jam
- 13Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 14Ink Low
- 15Change the Print Options to Improve Your Print Results
- 16Print using only the black ink cartridge when the Color cartridges have run out.
- 17Printer Jam or Paper Jam
- 18Install the Brother Mobile Connect application (for mobile device)
- 19Check the Print Alignment from Your Brother Machine
- 20Change the printer driver settings (Windows)
- 21Cannot Detect
- 22No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 23My Brother machine turns off automatically or earlier than before.
- 24The machine does not automatically enter Power Off mode.
- 25The scanning speed is slow when scanning from my machine. (Windows)
- 26I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 27Enable the Brother machine's network interface.
- 28Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 29I cannot print on a wireless (Wi-Fi) network (Windows)
- 30Delete print jobs from the print queue.
- 31Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 32Cannot Scan XX or Unable to Scan XX
- 33Cannot Print XX or Print Unable XX
- 34Cover is Open
- 35I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
- 36Export an address book and import it to another machine
- 37Cannot print after a Windows 10 update (June 2020)
- 38Telephone Line Interference/VoIP.
- 39Cannot Detect Ink Volume
- 40The printer status is Offline or Paused.
- 41How to scan a document from a Windows application?
- 42Printer Locked
- 43What is the default password for my Brother machine?
- 44Add your Brother machine with AirPrint (macOS)
- 45I cannot print full-page photos or images using Email Print.
- 46How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 47Paper is Jammed in the Front of the Machine
- 48I cannot save a file downloaded from the Brother support website (For Windows)
- 49Improve poor print quality.
- 50Reset the Network Settings to Factory Default