FAQs & Troubleshooting
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MFC-J5955DW
142 Results
1.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
2.
Printer Jam or Paper Jam
3.
Replace Ink
4.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
5.
Cover is Open
6.
Set up your Brother machine on a wireless network (Windows/macOS)
7.
Install Starter Ink
8.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
9.
What is the default password for my BRAdmin or Web Based Management?
10.
I cannot install Brother drivers on Debian 10 or later (Linux)
11.
Access Web Based Management
12.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
13.
Cannot Detect Ink Volume
14.
No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
15.
Paper Size Mismatch
16.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
17.
(Video) Set up your Brother machine
18.
I cannot print on a wireless (Wi-Fi) network (Windows)
19.
Protect your Brother machine against unauthorised access over the network
20.
Install the Brother Mobile Connect application (for mobile device)
21.
Download a file from the "Downloads" section and save it to Windows 8 computer.
22.
Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
23.
Cannot Scan XX or Unable to Scan XX
24.
The printer status is Offline or Paused.
25.
Document Jam
26.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
27.
I cannot save a file downloaded from the Brother support website (For Windows)
28.
Change the printer driver settings (Windows)
29.
Print the Network Configuration Report
30.
What driver package format is supported by my Linux distribution?