FAQs & Troubleshooting
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337 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3(Video) Load A4/Letter paper
- 4Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5(Video) Update the Driver or Firmware for your Brother machine
- 6(Video) Install Ink Cartridges
- 7(Video) Connect telephone line and power cords
- 8Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10I cannot install Brother drivers on Debian 10 or later (Linux)
- 11(Video) Load and print an Envelope (Manual Feed Slot)
- 12Install Starter Ink
- 13Document Jam
- 14My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 15(Video) Load A3/Ledger paper
- 16Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 17What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 18Print using only the black ink cartridge when the Color cartridges have run out.
- 19Store Incoming Faxes in the Machine's Memory
- 20What driver package format is supported by my Linux distribution?
- 21Change the Print Setting Options When Having Printing Problems
- 22A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 23The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 24Replace Ink
- 25High Temperature
- 26Forward a fax to another fax machine when my machine has a mechanical problem.
- 27The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 28Add your Brother machine with AirPrint (macOS)
- 29I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 30Wrong Ink Cartridge
- 31Turn Off Memory Receive
- 32Import a Certificate and Private Key
- 33I cannot save a file downloaded from the Brother support website (For Windows)
- 34Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 35(Video) Set up your Brother machine
- 36(Video) Unpack your Brother machine
- 37What is Brother iPrint&Scan?
- 38Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 39Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 40What is AirPrint?
- 41Unable to Scan / Scan Unable
- 42Ink Low
- 43Cannot Detect
- 44Paper Jam
- 45"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 46Sleep
- 47Install the starter ink cartridges
- 48Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 49Unable to Print XX
- 50No Paper / No Paper Fed